NextStop STL

Metro encourages passengers to provide feedback about their transit experiences year round. On occasion though, we conduct special surveys. Starting this Thursday, May 17 through Friday, June 15, surveyors will be gathering information from MetroBus and MetroLink customers. The surveyors will distribute 6,600 surveys among Missouri’s MetroBus routes and the Red and Blue MetroLink lines. [...]

Trailnet and University City are in the early stages of developing a plan to improve conditions for walking and bicycling and they need your help!  They’re looking for University City residents that regularly use Metro to join them in early April for a focus group to discuss bicycle and pedestrian access to transit.  Use this [...]

Recently, several NextStop commentors asked about Metro’s official policy regarding letting passengers board the bus during the time between when the bus arrives at the station and departs for the next run. Janis Shetley, the Superintendent of MetroBus Operations, clarified the official policy for us: MetroBus passengers do have the option to board the bus [...]

We want to thank everyone who responded to the new website redesign via the blog, phone, Twitter and email. The Website Redesign Committee met to review all the feedback and decided to make some changes based on that feedback.  It was clear there are distinct groups of users who have particular needs.  These changes reflect our attempts [...]

Early this morning, MetroLink experienced a failure in the overhead power system. Unlike most failures, this one caused power outages at a number of locations between Grand and Emerson Park Stations.  As a result, MetroLink service was delayed, and bus bridges from Emerson Park Station to Grand Station were used to move customers.  This occurred during the morning rush [...]