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Recent Posts
- MetroLink Operator Rescues Owl and Forges Partnership to Rescue More Wildlife in Illinois
- RIDER ALERT: More Inspections Mean Minor Late Night Delays Expected for MetroLink Customers
- RIDER ALERTS: Jan. 28-29 Welcome Home Our Heroes Parade and WWE Royal Rumble
- St. Louis Downtown Airport Flight Instructor Shares Stories and Flight Instruction with Tuskegee Airman Ernest Henderson
- Rider Alert: #80 First Trip of the Day Leaving Earlier to Facilitate Better Connections to MetroLink
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Category Archives: Inside Metro
On-Duty MetroBus Operator Hero Helped Rescue Family of Six From Burning Home
MetroBus operators do a lot of good for the community, getting people to work and around town. But MetroBus Operator Brian Alexander went way beyond the call of duty recently when he risked his own life by going a burning … Continue reading
Readers Ask: Can Passengers Board Bus During Layovers?
Recently, several NextStop commentors asked about Metro’s official policy regarding letting passengers board the bus during the time between when the bus arrives at the station and departs for the next run. Janis Shetley, the Superintendent of MetroBus Operations, clarified … Continue reading
New Features and Changes to Metrostlouis.org Based on Customer Feedback
We want to thank everyone who responded to the new website redesign via the blog, phone, Twitter and email. The Website Redesign Committee met to review all the feedback and decided to make some changes based on that feedback. It was … Continue reading
Metro’s Snow Patrol: Before the First Flake Falls, The Fight is On
It’s 2 a.m. in the small conference room decked out in white boards and regional maps. All four phones on the walls are ringing. The television is on, turned to the regional weather channel. The coffee pot is hissing while … Continue reading
Bus Operator & Grandfather of 13 Stops Driverless Car From Entering Intersection, Hero
MetroBus Operator Isaac “Ike” Sanders is a movie fanatic. He’s especially fond of action movies, which may have come in handy last Friday when he jumped out of his #94 Page MetroBus and stopped a driverless car from entering traffic. … Continue reading
What Metro Learned From Today
Early this morning, MetroLink experienced a failure in the overhead power system. Unlike most failures, this one caused power outages at a number of locations between Grand and Emerson Park Stations. As a result, MetroLink service was delayed, and bus bridges from Emerson Park … Continue reading
Posted in Inside Metro
Tagged bus bridge, Communication, Customer Feedback, metrobus, MetroLink
5 Comments
What Does A Million Miles Look Like?
To be specific, 1,250,758 miles. This MetroLink train was the fifth set of light rail vehicles Metro, then known as Bi-State Development Agency, received in 1992. The 1000 Series trains are still in active service. The train’s odometer does not … Continue reading
Waste Not, Want Not: Office Services Slashes Operational Budget with Smart Changes
Editor’s Note: To highlight some of the good work that Metro employees do, Nextstop will be featuring different people and departments as they’ve worked hard to innovate, improve customer service and amenities, save money, or take other actions that improve … Continue reading
Posted in Inside Metro
Tagged Employee Recognition, Monthly Pass, Office Services, Passenger Revenue, Saving Money
2 Comments
Honoring Leadership: UMSL Establishes Robert J. Baer Scholarship
This was a big week for former Metro President and CEO Bob Baer. First, Bob handed the reins over to our new President and CEO John Nations. Like any new job, there is a lot to learn, but it’s especially … Continue reading
Posted in Inside Metro
Tagged Bob Baer, Charlie Dooley, Francis Slay, UMSL, Vince Schoemehl
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Happy Birthday Bi-State! A Look Back at 61 Years as Interstate Agency
Today marks the 61st anniversary of the Bi-State Development Agency, known today as Metro. On September 20, 1949, the United States Congress ratified an agreement between Missouri and Illinois, forming one of the first interstate agencies in the country. The … Continue reading