Category Archives: Inside Metro

On-Duty MetroBus Operator Hero Helped Rescue Family of Six From Burning Home

MetroBus operators do a lot of good for the community, getting people to work and around town.  But MetroBus Operator Brian Alexander went way beyond the call of duty recently when he risked his own life by going a burning … Continue reading

Posted in Inside Metro, Transit in the Community | Tagged , , | 2 Comments

Readers Ask: Can Passengers Board Bus During Layovers?

Recently, several NextStop commentors asked about Metro’s official policy regarding letting passengers board the bus during the time between when the bus arrives at the station and departs for the next run. Janis Shetley, the Superintendent of MetroBus Operations, clarified … Continue reading

Posted in Inside Metro, Making Transit Easy | Tagged , | 11 Comments

New Features and Changes to Metrostlouis.org Based on Customer Feedback

We want to thank everyone who responded to the new website redesign via the blog, phone, Twitter and email. The Website Redesign Committee met to review all the feedback and decided to make some changes based on that feedback.  It was … Continue reading

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Metro’s Snow Patrol: Before the First Flake Falls, The Fight is On

It’s 2 a.m. in the small conference room decked out in white boards and regional maps.  All four phones on the walls are ringing.  The television is on, turned to the regional weather channel.  The coffee pot is hissing while … Continue reading

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Bus Operator & Grandfather of 13 Stops Driverless Car From Entering Intersection, Hero

MetroBus Operator Isaac “Ike” Sanders is a movie fanatic.  He’s especially fond of action movies, which may have come in handy last Friday when he jumped out of his #94 Page MetroBus and stopped a driverless car from entering traffic.  … Continue reading

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What Metro Learned From Today

Early this morning, MetroLink experienced a failure in the overhead power system. Unlike most failures, this one caused power outages at a number of locations between Grand and Emerson Park Stations.  As a result, MetroLink service was delayed, and bus bridges from Emerson Park … Continue reading

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What Does A Million Miles Look Like?

To be specific, 1,250,758 miles.  This MetroLink train was the fifth set of light rail vehicles Metro, then known as Bi-State Development Agency, received in 1992.  The 1000 Series trains are still in active service. The train’s odometer does not … Continue reading

Posted in Alternative Transportation, Inside Metro | Tagged , , | 10 Comments

Waste Not, Want Not: Office Services Slashes Operational Budget with Smart Changes

Editor’s Note: To highlight some of the good work that Metro employees do, Nextstop will be featuring different people and departments as they’ve worked hard to innovate, improve customer service and amenities, save money, or take other actions that improve … Continue reading

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Honoring Leadership: UMSL Establishes Robert J. Baer Scholarship

This was a big week for former Metro President and CEO Bob Baer.  First, Bob handed the reins over to our new President and CEO John Nations.  Like any new job, there is a lot to learn, but it’s especially … Continue reading

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Happy Birthday Bi-State! A Look Back at 61 Years as Interstate Agency

Today marks the 61st anniversary of the Bi-State Development Agency, known today as Metro.  On September 20, 1949, the United States Congress ratified an agreement between Missouri and Illinois, forming one of the first interstate agencies in the country.  The … Continue reading

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