Author Archives: Todd H

About Todd H

Todd H. is Metro’s Manager of Market Research and has been with the agency since 2001. His work at Metro includes the analysis and assessment of customer perception, motivation, and behavior, service performance management, and organizational development. Todd is particularly interested in identifying and promoting the factors that drive customer satisfaction and loyalty, as well as topics related to sustainable living and environmental conservation.

Results from the 1st Round of Public Workshops (Updated)

Posted on November 25, 2009 by Todd H

Moving Transit Forward’s Round 1 Public Workshop results are in! Round 2′s workshops will begin on December 7th and run through the 17th.  Be sure to come to one of these follow-up meetings to hear what your community said it … Continue reading →

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Metro St. Louis appoints a new Chief of Planning & System Development

Posted on August 13, 2009 by Todd H

The NextStop team is pleased to share this announcement with our readers: “Raymond Friem, Chief Operating Officer, announced today that Jessica Mefford-Miller has been appointed as Chief of Planning and System Development.  In this role she will lead the staff … Continue reading →

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40 countries and counting

Posted on July 10, 2009 by Todd H

I’m a HUGE fan of Google.  Searching, news, images, video, mapping, finance, etc etc, you name the app, and I dig its functionality and added task value.  Now I have a new reason to love Google – Google Analytics!  We … Continue reading →

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New Featured Video about Restoration 2009

Posted on July 2, 2009 by Todd H

For those of you who are interested in learning about some of the finer details that went into Metro’s Restoration 2009 decision-making process, be sure to check out our new Featured Video.  Dianne Williams sits down with Metro’s Acting Chief … Continue reading →

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