Metro Transit Operations: Back to Normal

Metro Operations Update: 1 P.M. Friday

What a difference a day makes in the wake of a winter storm!  Metro Transit service is operating normal Friday service today. Normal schedules resumed at the start of service early this morning. MetroLink trains are running on time. Metro Call-A-Ride reports normal operations and there are no snow-related delays for MetroBus customers. The #59 Dogtown was put back on a snow route today because of current road conditions in the Dogtown neighborhood.

Thank you all for your patience yesterday. Metro kept moving and safely got you to where you needed to go despite it taking a little longer than planned. The road conditions caused some MetroBus and Call-A-Ride delays but MetroLink had no issues with snow on the rails. Icing conditions last night did cause problems for MetroLink trains between the Belleville Station and the Shiloh-Scott Station. Metro crews worked hard all day and through the night to transport you safely on our trains, buses and vans and to and from our vehicles.  As long as the snow sticks around, please take it slow and be careful as you walk through the snow piles especially as you head to the bus stop.

 

Metro Operations Update: 4 A.M. Friday

Metro Transit is starting the day with normal service in Missouri and Illinois.

MetroLink is operating normal service  with no delays.

MetroBus is starting the service day on regular routes. No buses are on snow routes at this time. If that changes due to road conditions. we will post that information on our website:www.metrostlouis.org in the Rider Alerts section.

Metro Call-A-Ride is conducting normal operations this morning. Customers who are eligible for this service may phone Call-A-Ride if their bus stop is not accessible due to snow conditions.

All customers are asked to use extra caution this morning at bus stops, MetroLink Stations, transit centers and Park-Ride lots.

Metro will update customers and media about any changes in service today through the media, on Facebook at St. Louis Metro Transit, and on Twitter @STL Metro.


Metro Operations Update: 9:15 P.M. Thursday

Winter storm will impact Metro Transit operations for remainder of the night 

Winter weather will create delays through the rest of the night for Metro Transitservice in Missouri and Illinois.

MetroLink is working to clear ice on the overhead light rail wires in Illinois from the Belleville Station to the Shiloh-Scott Station. As a result, bus shuttles will continue to operate the remainder of the night for customers who are travelling between the Belleville Station, the College Station and the Shiloh-Scott Station.  Those customers are delayed by up to 45 minutes.  Very few customers are impacted by the bus shuttles because we have already transported the majority of our passengers to their destinations.There are no issues with trains on the rest of the MetroLink system tonight and we expect to open with normal service in the morning.

MetroBus delay times are continuing to improve this evening.  Snow routes and delayed routes can be found on Metro’s website: www.metrostlouis.org in the Rider Alerts section. Route information will be updated as the situation changes.

All customers are asked to use extra care at bus stops, MetroLink Stations, transit centers and Park-Ride lots this evening and tomorrow morning.

The latest Rider Alerts are posted on Metro’s website www.metrostlouis.org.  Metro is updating customers about major service delays through the media, on Facebook at St. Louis Metro Transit, on Twitter @STL Metro, and on Metro’s blog atwww.nextstopstl.org.

 

Metro Operations Update: 6:30 P.M. Thursday

Winter storm is still impacting Metro Transit operations

Winter weather continues to create delays tonight for Metro Transit service in Missouri and Illinois.

MetroLink is experiencing delays in some sections of the system due to accumulating ice. While some trains are running on time, others are being delayed by up to 45 minutes.  The ice accumulation is currently greater in Illinois than in Missouri but locations and severities are subject to change based on the weather. Currently, MetroBus vehicles are being dispatched to transport customers to two stations east of the Belleville MetroLink Station. They are the College Station and the Shiloh-Scott Station at the end of the Red Line.

MetroBus passengers continue to experience delays due to the road conditions. Some buses are running on time. Others are running as much as an hour and 20 minutes behind schedule. The bus lines currently on snow routes can be found on Metro’s website: www.metrostlouis.org in the Rider Alerts section. Route information will be updated as the situation changes.

Metro Call-A-Ride vans continue to be on a snow schedule. Customers who are eligible for this service may phone Call-A-Ride if their bus stop is not accessible due to snow conditions.

All customers are asked to use extra care at bus stops, MetroLink Stations, transit centers and Park-Ride lots.

The latest Rider Alerts are posted on Metro’s website www.metrostlouis.org.  Metro is updating customers about major service delays through the media, on Facebook at St. Louis Metro Transit, on Twitter @STL Metro, and on Metro’s blog atwww.nextstopstl.org.


Metro Operations Update as of 6:15 P.M. Thursday, Feb. 21, 2013

MetroLink passengers will be transported by bus between Belleville and Shiloh-Scott. Trains are unable to proceed east due to ice on catenary wires.

Metro Operations Update as of 3:15 P.M. Thursday, Feb. 21, 2013

Winter storm is impacting MetroBus operations at this hour

MetroBus vehicles in Missouri and Illinois are delayed due to the weather.  The buses are running between three and 65 minutes behind schedule. Specific routes that are currently on snow routes can be found on Metro’s website: www.metrostlouis.org in the Rider Alerts section. The route information will be updated as the situation changes.

MetroLink is running on schedule. There have been one to two minute delays due to the weather but customers should anticipate longer delays later this afternoon and this evening as storm conditions deteriorate.

Metro Call-A-Ride vans are currently on a snow schedule, running approximately one hour or less behind schedule.

Metro crews will continue to clear stairs, platforms, transit centers and parking lots throughout the evening.  Customers are asked to use extra care at bus stops, MetroLink Stations, transit centers and Park-Ride lots.

Metro Operations Update as of 10:00 A.M. Thursday, Feb. 21, 2013

MetroLink In Snow (1)Metro Transit is carefully monitoring the winter storm expected to impact the bi-state region with snow, sleet and freezing rain. Metro customers should plan ahead and allow extra time for their commutes, especially this afternoon and evening and possibly the rush hour on Friday morning.

“We expect there will be weather challenges. We are asking our customers to anticipate and plan ahead for delays,” said Ray Friem, Metro Chief Operating Officer Transit Services. “Please be patient with our operators and know that we will do everything we can to safely get you to where you need to go. MetroBus vehicles and Call-A-Ride vans can only travel as fast as the road conditions permit. Snow is not an issue for MetroLink trains but ice on the overhead MetroLink wires can cause major issues and delays for MetroLink service.”

Delays for MetroBus and Call-A-Ride customers are likely if roads are covered with ice and snow, and both walking and driving could become treacherous. MetroLink Stations, transit centers, bus stops, and parking lots could be slick so customers are asked to be extra careful. Crews have pre-treated where feasible and are preparing for snow removal on Metro parking lots, walkways, transfer areas and platforms.

Metro will update customers about major service delays through the media and through social media on Facebook at St. Louis Metro Transit, on Twitter @STLMetro, and on Metro’s blog at www.nextstopstl.org.  The latest Rider Alerts will be posted on Metro’s website www.metrostlouis.org. Customer Service representatives are available Monday through Friday from 7:30 a.m. until 4:30 p.m. by calling 314-982-1406 in Missouri and by calling 618-271-7879 in Illinois.

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