Comments on: Introducing New Metrostlouis.Org Home Page

By: Courtney

Courtney — Mon, 15 Mar 2010 22:02:18 +0000

Well, as you can see, we got a lot of feedback. (;

By: Amanda

Amanda — Mon, 15 Mar 2010 21:58:21 +0000

Just one more thing, thank you for giving us the option to use TripFinder under the Google Trip Planner. That helps me so much.

By: Amanda

Amanda — Mon, 15 Mar 2010 21:54:55 +0000

I prefer TripFinder to anything regarding Google maps. Tripfinder was nice because it gave me multiple options for my trip, not just the times, but I could also choose between traveling just by train, or just by bus and walking, etc. It also recognized St. Louis locations better than Google does.

By: Jan

Jan — Sun, 14 Mar 2010 11:56:09 +0000

I like the look of the new website but not the function. As many have already stated, Tripfinder was best and I never had a problem when using it. Trying to access trip information now is a pain so I’ve taken to calling for help, even if I have to wait in a calling queue. It doesn’t help on weekends when Metro’s offices are closed so it’s not the best solution. As for Google, I’ve never found anything great about it as a search engine and have gotten a lot of bad information through it over the years. I like it even less on this website. It’s very confusing (possibly incorrect) and some of it is overkill. Keep things simple and we’ll all get on with our trips in less time and with less hassle.

By: Jimmy Z

Jimmy Z — Fri, 12 Mar 2010 05:53:27 +0000

I wasn’t referring to other transit sites, but to commercial sites like Target, Vandalia Bus Lines, Amtrak or Greyhound . . . .

And Denver’s RTD, Chicago’s CTA, LA’s Metro and Washington’s Metro all have a careers link at or near the bottoms of their home pages . . .

By: Paul

Paul — Thu, 11 Mar 2010 19:14:36 +0000

Jimmy,

The entire menu system will change as the rest of the website goes through a period of redesign. It is planned that the Careers link will be part of a dropdown menu. But for now, yes, it will only reside in the upper right corner. Unfortunately, there is no standard for the placement of a careers link on a webpage. When you look at other transit agency websites, many do not even have a one-click link directly to the careers section. We felt it was necessary that this infomation be just one-click away. In the next iteration of the home page, the size of that link will be increased, so it should be more visible. Thank you for the feedback!

By: Courtney

Courtney — Thu, 11 Mar 2010 15:20:02 +0000

Thanks Jimmy. We’re working on a redesign to the site’s infrastructure, so we’ll keep that in mind.

By: Jimmy Z

Jimmy Z — Thu, 11 Mar 2010 15:18:46 +0000

I found the new “Careers” link to be non-intuitive. I first loked under “Inside Metro” (where it used to be), then at the bottom of the new page (where most other sites locate it). I finally found it tiny and on the upper-right corner. I guess it’s nice there graphically, and I’ll know that it’s there now, but I’d also sugest adding it to the pull-down menu under “Inside Metro” – redundancy never hurts . . .

By: Courtney

Courtney — Mon, 08 Mar 2010 14:20:33 +0000

Nancy, which link are you referring to? I tried both the MetroBus icon and the “MetroBus” choice under the “Maps, Schedules and Info” pulldown menu and both lead to MetroBus printable pdf schedules. Let me know which link you are referring to so we can fix it.

By: Nancy

Nancy — Mon, 08 Mar 2010 05:40:19 +0000

I agree. Tripfinder was so much easier to work with to find connecting routes. The new one is very strange to work with.

Also the MetroBus link for printing out the bus schedules has not worked for weeks. Please fix this so we can print out the individual bus lines.

I think overall Metro is doing a great job in revamping their public transportation system. Keep up the “progressive” work.

Thanks for the many nice and courteous bus drivers we have to help us get around the city and county who wait for the connecting metrolinks and honk for the connecting buses (bless them) — please help the mean ones who won’t.